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  • Routers

  • What devices can connect to UzWiFi routers?

    UzWiFi routers works with any WiFi-enabled device, such as laptops (Windows & Mac), smartphones (e.g. iPhone, Android, Blackberry, Windows Phone) tablets (iPad, Samsung Galaxy, Kindle) and anything else that can connect to WiFi (game consoles).

  • How do I use UzWiFi Routers?

    It works the same as a home WiFi router. Check unique network name (SSID) & Password and you should be able to connect unlimited 4G internet. After you complete your order, we will send you pdf manual along with order confirmation.

  • How long does the battery last?

    A fully charged Huawei E5577 WiFi router battery will lasts 6~8 hours while connected to one device. If you are planning to use multiple devices in the router, it is recommended to have your own or rent a power bank (portable charger) from UzWiFi. Power Bank is $5 for a whole rental period.

  • Do you have 4G pocket wifi devices?

    Yes, we have 3G and 4G devices.

  • Pick Up & Returns

  • How do I get my WiFi Router?

    You can pick up the devices at Tashkent Airport, Samarkand, Namangan, Andijan Airports or we can deliver your booking to any hotel within Uzbekistan.

  • How & Where do I return the devices?

    You can return the device at airports or leave at your hotel reception. Our agent collects returned devices.

  • I forgot to pick up router at airport.

    Please, contact us immediately and the replacement will be sent to the hotel or residence you stay. Based on your location extra delivery fee ($10) may be required.

  • How to receive at the airport ?

    UzWiFi agent will welcome you at the main exit of airports. The agent will be holding a greeting board with your name on it. If you miss to pick up the router at the airport, no need to worry. You still can get your router at your hotel/hostel/residence. If you choose hotel delivery in Tashkent, no need to worry. Our agent will deliver your router to your hotel/hostel/residence at you specified time without any extra charge.

  • What time will I receive the router?

    Depending on your choice you can receive in Tashkent International Airport, Samarkhand International Airport and any hotels/hostels in above cities. If you choose airport, you will receive at the time of your arrival. One of our agents will welcome you with greeting board with your name on it in the main exit of the airport. if you choose hotel pick-up, you will receive at the time you specify.

  • I would like to rent a router but I don’t know yet where I will be staying in Uzbekistan. Can I rent one anyway?

    Yes, you can rent one and choose hotel delivery. Input `not decided` in the hotel name box, then email us support@uzwifi.com when you decide.

  • Insurance & Compensation

  • I lost/damaged the router, what should I do?

    Please, contact us at support@uzwifi.com. You will be charged the lost/damage fee and we will send you the replacement. If you have insurance, up to 90% of the damage will be covered by your insurance.